FAQs • Saginaw, TX • CivicEngage

Can I place a Hold for an item either from another library in the consortium or one that is currently checked out from the Saginaw library?: Yes. Yes, our library is participating in a consortium where we share materials with other surrounding libraries. You may search the other libraries' catalogs. Also, we offer interlibrary loan opportunities. Please view the interlibrary loan policy.You can place a hold on an item (books, audios, videos) that the other consortium libraries own as long as the item from the other library has been available to that library's patrons for at least 6 months. Items that are from your home library of Saginaw can have holds placed on them as soon as they are available to the public. You can also place holds on items that are currently checked out and will be notified by phone or email when the item is returned and as long as there are not others on the waiting list ahead of you for that item. Once you are notified by phone or email, you will have 3 days to pick-up the item. If you cannot pick the item up within 3 days after notification, it will need to be shipped back to the owning library or reshelved or released to another patron on the holds list. If you know you cannot pick the item up in 3 days, please contact the library and we will make accommodations for you.

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Library

1. Does the library have wireless (Wi-Fi) Internet access?: Yes and it is free. When connecting to the Internet, you will be asked to agree to the library's online policy in order to use the Internet.

2. Can I place a Hold for an item either from another library in the consortium or one that is currently checked out from the Saginaw library?: Yes. Yes, our library is participating in a consortium where we share materials with other surrounding libraries. You may search the other libraries' catalogs. Also, we offer interlibrary loan opportunities. Please view the interlibrary loan policy.You can place a hold on an item (books, audios, videos) that the other consortium libraries own as long as the item from the other library has been available to that library's patrons for at least 6 months. Items that are from your home library of Saginaw can have holds placed on them as soon as they are available to the public. You can also place holds on items that are currently checked out and will be notified by phone or email when the item is returned and as long as there are not others on the waiting list ahead of you for that item. Once you are notified by phone or email, you will have 3 days to pick-up the item. If you cannot pick the item up within 3 days after notification, it will need to be shipped back to the owning library or reshelved or released to another patron on the holds list. If you know you cannot pick the item up in 3 days, please contact the library and we will make accommodations for you.

3. What do I need to bring in to get a library card?: You will need to bring some form of picture ID with proof of a current address, like your driver's license. If you recently moved and your driver's license address is not up to date, please bring your driver's license or picture ID along with mail that you have received at your current residence, like a water bill, to show proof of current residence.

We will not accept expired forms of identification. Please check the expiration date on your ID and feel free to contact us if you have any questions.

Check-out is limited to 15 total items:

5. How long may I check out items from the library?: You may check out books, audio books, and kits for two weeks, and videos, DVDs, and magazines for one week. All library materials and due dates are listed on the receipt received upon check out.

6. May I renew my items if I still need them?: Most library materials may be renewed one time. Books with reserves and videos / DVDs may not be renewed.

Renewable materials may be renewed online or by calling (817) 230-0300.

Overdue Fees

Books, magazines, and audio books - 25 cents per day per item, maximum fine is $5 per item

Additional Consequences & Information

Accumulated fines of $3 or more will result in loss of library privileges until paid.

Replacement Costs

Damaged / Lost Item Processing Fees

9. Does the library have computers with internet access and/or Microsoft Office (Word, Excel, PowerPoint, and Access)?: Yes, the library has 12 computers: 10 public computers are available with internet access and Microsoft Office (Word, Excel, PowerPoint, and Access), one computer is available with access to Microsoft Word and a USB connection (without internet), and one computer is available for ESL / Rosetta Stone software.

If you have a library card, you may go up to any computer and log in with your library card number. If you are a visitor, you may request a daily guest pass. When logging in all computer users will be asked to agree to the library's internet / computer use policy in order to use the computers.

10. May I print a document in color off of the computers?: Yes, the library has color printers. Printing is 25 cents per page.

11. I need to send a fax. Does the library have a fax machine I can use?: Yes, the library has a fax machine for the public to use. Local faxes cost $1 per page and long-distance faxes are $2 per page.

12. Are tax forms available inside the library?: Yes, tax forms are available inside the library where the magazines are located.