Wastewater Division
- Inspecting, Repairing, & Servicing:
- Main Lines
- Manholes
- Maintaining Files & Reports
- Testing Industrial & Commercial Business Discharge
- Monitoring the Industrial Wastewater Pretreatment Program
Sewage Backups
Residents can report wastewater blockages by calling the Public Works Department at 817-230-0550 or through the online reporting system, here.
- The City is responsible for repairing wastewater blockages present 10 feet to the back of the curb.
- Residents are responsible for repairing wastewater blockages behind the above-mentioned buffer.
City staff will run a tv camera down the line to inspect the wastewater blockage. The camera assist in determining the location of the blockage.
Resources & Tips
No, fats, oils, grease, medicines, and cleaning products cannot be disposed through your drainage system. Please see the below resources to find information regarding how to properly dispose of these products:
The North Central Texas Council of Governments (NTCOG) reccommends the following tips to dispose of fats, oils, and grease:
- Reuse fry oil by filtering and freezing it after it has cooled.
- Small amounts of grease, such as meat drippings, can be soaked up with a paper towel and thrown into the trash. If you have a larger amount of grease, let it cool, then pour or scrape the solidifying grease into a sturdy closed-lid container, like a coffee can, and dispose of it in the trash.
- Put oil and grease in covered collection containers.
- Scrape food scraps from dishes into trash cans and garbage bags and dispose of them properly. Avoid using the garbage disposal.
- Remove oil and grease from dishes, pans, fryers and griddles. Cool first before you skim, scrape, or wipe off excess grease.
- Don’t pour oil and grease down the drain. Don’t put food scraps down the drain.
- Don’t rinse off oil and grease with hot water.